Privacy Policy

1. Introduction

At Singlet ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains what personal data we process, why we process it, which third parties receive data, and how cookie consent works across our product and marketing website.

2. Who We Are and What We Provide

Singlet provides training planning and workout management features for runners, including Garmin sync and AI-assisted planning.

This policy applies to:

• The marketing site at https://singlet.app
• The product app at https://run.singlet.app

3. Categories of Data We Process

• Account and identity data (e.g. email, sign-in identifiers, account IDs)
• Workout and training data (e.g. planned workouts, activity details, distances, durations, route/course files)
• Technical and device data (e.g. IP address, browser metadata, log/error events)
• Usage and marketing data (e.g. page views and campaign attribution, when consented)
• Support communications (e.g. chat messages if you contact support via Crisp)

4. How and Why We Use Data (Legal Bases)

• Provide the service (contract necessity): account authentication, workout planning, Garmin sync, route/course handling, subscription management, and core product delivery.
• Operate securely (legitimate interests): reliability, fraud/abuse prevention, debugging, and service monitoring.
• Comply with legal obligations: financial, tax, and compliance records.
• Analytics/advertising/support cookies (consent): Google Analytics, Meta Pixel, and Crisp where applicable.
• Marketing communications (consent / opt-in): newsletters and product updates where you have opted in.

We do not sell your personal data.

5. Cookies and Consent

We use a consent model that separates strictly necessary processing from optional analytics/marketing processing.

• Required processing: needed for authentication, subscriptions, Garmin sync, storage, and security.
• Optional processing: analytics, advertising, support chat, and marketing tools that can be declined.

You can change your cookie choices at any time through the consent controls when available.

6. Third-Party Processors and Tools

We use trusted processors to operate our services.

We do not sell personal data to third parties.

7. Garmin-Specific Disclosures

When you connect Garmin, we access only the scopes needed to deliver Singlet features.

• Data sent to Garmin: structured workouts/training plans and course files.
• Data retrieved from Garmin: completed activity details needed for progress and planning workflows.
• You can revoke Garmin access at any time from your account settings.

Garmin's privacy terms are available at https://www.garmin.com/privacy/connect.

8. Data Security

We use encryption in transit, access controls, secure authentication flows (including OAuth 2.0), and logging/monitoring safeguards to protect personal data. Access is limited to authorized personnel and processors that need it to provide the service.

9. Data Retention

We retain personal data only for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. You can request deletion of your account and associated data by contacting us.

10. International Data Transfers

Some of our processors are located outside your country (including outside the UK/EEA). Where required, we use appropriate safeguards for cross-border transfers, such as contractual protections and equivalent transfer mechanisms.

11. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data. You may also withdraw consent for optional processing at any time.

To exercise your rights, contact support@singlet.app.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide notice where required.

13. Contact Information